Falls of Westpark, managed by The Lynd Company (“we,” “us,” or “our”), is committed to protecting the privacy of visitors to our website and prospective and current residents. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
We may collect the following types of information when you visit our Site or contact us:
Information You Provide Directly:
- Name, email address, and phone number submitted through contact or tour scheduling forms
- Rental application information (collected through our third-party leasing platform)
- Communication records when you contact us by phone, email, or chat
Information Collected Automatically:
- Browser type, device type, and operating system
- Pages visited and time spent on the Site
- IP address and general geographic location
- Referring website or search query used to find us
Information from Third-Party Services: We use third-party tools including Google Analytics, Meta (Facebook) Pixel, and Google Tag Manager to help us understand how visitors use our Site. These services may collect information about your browsing behavior in accordance with their own privacy policies.
How We Use Your Information
We use the information collected to:
- Respond to inquiries and schedule property tours
- Process rental applications (via our leasing platform)
- Send information about available units, promotions, and community updates
- Improve our website and marketing efforts
- Comply with legal obligations
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You may disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled.
Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist with leasing, scheduling, communications, and analytics (including Knock CRM, RealPage, Google, and Meta)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with any merger, acquisition, or sale of company assets
All third-party service providers are required to maintain the confidentiality of your information and use it only for the purposes for which it was disclosed.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. Rental application data is retained in accordance with applicable fair housing regulations.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at the information below.
Children’s Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Falls of Westpark
6130 Southwest Fwy, Houston, TX 77057
Phone: (346) 517-7816
Office Hours: Monday – Friday: 8:30 am – 5:30 pm | Saturday: 9:00 am – 3:00 pm | Sunday: 12:00 pm – 4:00 pm
Last Updated: May 2026